Frequently asked questions

Clear answers about your data, your consent, how information is shared, and how you stay in control.

What data do you store — and why?

We store only what is necessary: account details (name and email), your written and spoken content, and limited technical logs. Your content is stored so you can manage and securely share your wishes with nominated contacts.

How does data consent work?

If you include sensitive personal information in your content, you provide explicit consent for us to securely store and process it. You may withdraw consent at any time by deleting content or your account.

How is my data shared?

Your data is never sold. It is only shared with trusted infrastructure providers, if legally required, or with nominated contacts that you personally authorise.

How does sharing with contacts work?

You nominate trusted individuals within your account. Access to your content only occurs according to the conditions you configure — we never grant access automatically.

How do I delete my data?

Delete individual content from your dashboard, or request full account deletion via account settings. All personal data is fully removed within 30 days.

What happens to inactive accounts?

After 12 months of inactivity, we may contact you to confirm you'd like to keep your account. If we receive no response within 3 months, the account may be securely deleted.

How is my data protected?

We use encryption in transit and at rest, application-level encryption for written content, strict role-based access controls, and ongoing security monitoring built into the platform architecture.

Still have questions?

Our support team is here to help with anything about your data, your rights, or how sharing works.

Contact Support